Terms of Service

1. Agreement

By creating an account or using Tupp — the iOS app, the Apple Watch app, the web app at app.tupp.io or this website, tupp.io — you agree to these Terms. If you don't agree, don't use Tupp. These Terms form a legal agreement between you and the developer of Tupp ("we", "us").

2. The service

Tupp is a productivity service for focus sessions, time tracking, daily checklists, habit tracking, routines and group accountability (Rooms), available on iPhone, Apple Watch and the web. Some features need a PRO subscription. We provide Tupp "as is" and may update, modify, or discontinue features at any time. We'll do our best to keep it working and give you notice of significant changes.

3. Your account

You can sign in with Apple, Google, an email address and password, or your phone number (verified with a one-time code sent by SMS). Keep your sign-in details secure: you are responsible for all activity under your account. Contact us immediately if you believe your account has been compromised.

4. Free PRO week for new accounts

New Tupp accounts get 7 days of PRO for free, automatically. You don't need to enter any payment details. When the 7 days are over, your account goes back to the free plan on its own: nothing is charged and your data is kept. This is separate from the free trial of the paid subscriptions (section 5). We may change or end this offer for new accounts at any time.

5. Subscriptions and billing

Tupp PRO is an optional auto-renewing subscription, billed monthly or yearly. In the US, PRO costs $4.99 per month or $29.99 per year. Prices vary by country and currency, and the price that applies to you is always shown before you buy.

• Free trial — the monthly and yearly subscriptions include a 1-week free introductory trial for eligible new subscribers. Unless you cancel at least 24 hours before the trial ends, it automatically becomes a paid subscription for the plan you chose. Any unused portion of a free trial is forfeited when you purchase a subscription.
• App Store purchases — payment is charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews unless it is cancelled at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the end of the current period. You can manage and cancel your subscription in your Apple ID account settings after purchase.
• Web purchases — PRO bought in the web app at app.tupp.io is processed by RevenueCat and Stripe and charged to the payment method you enter at checkout. It renews automatically at the end of each period until you cancel. You can cancel through the subscription management link in your purchase receipt email, or by contacting us.
• Offers and offer codes — we may offer introductory free trials, promotional or win-back offers (for example a lower price for people who subscribed before) and offer codes, including codes shared by creators or partners. Each offer's price, length and what happens afterwards is shown before you confirm. App Store offers and codes are provided and redeemed through Apple under Apple's terms, and Apple decides who is eligible. A code can be used once, may expire, can't be exchanged for cash and may be limited to new or past subscribers. When an offer period ends, the subscription renews at the regular price unless you cancel at least 24 hours before it ends.
• Organizations — business workspace plans are billed separately through Stripe (see section 8).

When you cancel, you keep PRO until the end of the period you have already paid for. Except where the law requires otherwise, payments are non-refundable and we don't refund partial periods. Refunds for App Store purchases are handled by Apple under its own policies. Nothing in these Terms limits the rights you have under the consumer law of the country where you live.

6. Acceptable use

You agree not to:

• Attempt to reverse engineer, hack, or compromise the app or its servers
• Use the service for any unlawful purpose
• Abuse the service in a way that degrades performance for other users
• Misrepresent your identity or affiliation
• Create multiple accounts to get repeated free trials or to get around a suspension or ban

7. Rooms and community content

Rooms let you focus alongside other people. What you share in a Room — posts, comments, reactions and the sessions that Room tracks — is visible to its members. You keep ownership of what you post and are responsible for it, and you give us permission to store it and show it to the Room's members so Rooms can work. There is no tolerance for objectionable content or abusive users. In Rooms, don't:

• Harass, bully, threaten or impersonate anyone
• Post hateful, sexually explicit, violent or illegal content, or content that encourages self-harm
• Post spam, scams or unsolicited advertising
• Share someone else's personal information without their permission
• Fake sessions or otherwise game Room leaderboards

You can report a post, comment, session, Room or person, and block other members. Reports go to that Room's moderators and to the Tupp team. Posts and comments reported by several members are hidden automatically until they are reviewed. Room owners, admins and moderators can remove content and remove or ban members from their Room. We may remove content, ban an account from community Rooms, or suspend an account that breaks these rules.

8. Organizations

Organizations are shared business workspaces in Tupp. If you join an organization's workspace, its owners and admins (and any role the organization gives analytics access) can see your name, email address and the sessions you track in that workspace. Your personal profiles outside the organization are not shared with it. The organization decides who can join, which roles members have and when access ends, and is responsible for how it uses its members' data. If you create an organization, you confirm that you are allowed to accept these Terms on its behalf. Organization plans are billed through Stripe based on the number of seats, at the price shown at checkout.

9. AI assistant

Tupp includes an optional AI assistant that can answer questions and suggest changes, for example turning a photo of your schedule into routines. Its replies are generated automatically and may be wrong or incomplete, so check them before you rely on them, and don't treat them as medical, legal, financial or other professional advice. The assistant never changes your data on its own: suggested changes are shown to you first and only apply when you confirm them.

10. Your data

You own the data you create in Tupp. You can download a copy of your data yourself, or delete your account and its data, at any time in Settings in the app or the web app — or contact us and we'll help. For full details on how we handle your data, see our Privacy Policy.

11. Intellectual property

Tupp and all related trademarks, logos, and content are owned by us. Nothing in these Terms transfers any intellectual property rights to you. You may not use our name, logo, or branding without our prior written consent.

12. Disclaimer of warranties

Tupp is provided "as is" without warranty of any kind. We don't guarantee the app will be available at all times, error-free, or meet your specific requirements. Use it at your own risk.

13. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of Tupp. Our total liability to you shall not exceed the amount you paid us in the 12 months before the claim.

14. Termination

We may suspend or end your access to Tupp, or to parts of it such as Rooms, if you break these Terms or if it's needed to protect other users or the service. You can stop using Tupp at any time and delete your account yourself in Settings. Deleting your account doesn't cancel an App Store subscription, so cancel it in your Apple ID settings to stop future charges. If you need help, contact us.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we'll let you know in the app or by email. Continued use of Tupp after changes are posted means you accept the revised Terms.

16. Contact

Questions about these Terms? Contact us.

Email: contact@tupp.io